Together We… Create Communities
The impact on students and the drive to change the odds for kids is what has led Crystal Navarro to go from Program Leader to Site Program Manager at Chaparral Hills Elementary in just two years. Crystal is a pillar of support to the Riverside community as she leads with consistency and student growth as her motivators. Read more about Crystal Navarro!
What is your Think Together “why?” What inspired you to work at Think Together and what continues to inspire your work here.
I was raised in a single parent household where we moved so often that I never got a chance to join sports programs or afterschool clubs. When I started working for Think Together, I was drawn to the impact the program has on the families we serve and the support we offer. Our program does not stop at the students, and this allows us to be the community that struggling parents can lean on. It’s being that support system for not only the students, but also the parents, that inspires me to continue growing with Think Together.
What is one thing you are proud of your team accomplishing this school year? What were some challenges, and what were some successes?
We faced many challenges in the beginning of the school year, primarily with enrollment and engagement. Through collaboration between staff and students, we were able to create clubs that brought in new faces and a student committee that allowed student voices to be heard. We have all grown together in our roles and I’m very proud of the team I have.
Is there a student story that has stuck with you?
Working at Think Together means that you meet students with different personalities, talents, quirks, and backgrounds. All students make an impact on your life in a different way. But one student story that stuck with me must be when I was promoted from Site Assistant to Site Program Manager. I dreaded leaving my site and students and was met with many tearful goodbyes. At the very end of my day, the students gave me a giant poster signed by all of them and filled with special messages. I realized that my success wasn’t measured by how big or little my impact was, but by how I helped create memories within our program and how I provided a safe learning environment. This gave me a burst of confidence and motivation to continue to create welcoming programs for my students.
What is a mantra, affirmation, or quote that has helped you over the years? Why?
“Great leaders don’t set out to be a leader…they set out to make a difference. It’s never about the role – always about the goal.” It’s a reminder for me and my team to always keep our main goal in mind which is to change the odds for kids! No matter your role, you can make a difference in our students’ lives by ensuring their success and growth through our afterschool programs.
What procedure/system/standard do you feel has been the most beneficial to your site and your career?
To hold myself accountable and consistency matters for the students and my staff. These are important standards to ensure my staff have the tools and support needed to create a successful classroom environment.
How would you describe your role to someone thinking of becoming a Site Program Manager? What tips would you give them to prepare for this role?
My advice would be to stay true to your “why” and let the rest follow. When I started as a Program Leader, I did not see myself on this path. But I wouldn’t change this career for anything. I get to see the changes in students’ attitudes daily and I know it is because my team and I are putting in our best effort. Even in challenging moments, I always know the work we do matters most to the families we serve.
Outside of work, what do you do for fun?
Outside of work, I usually go to amusement parks with my husband and daughter, or binge watch our favorite movies and shows.
